Overview:
Reworking is a concept product designed to help teams better organise, manage, and reuse their work. Many teams produce valuable outputs — documents, ideas, research — but struggle to structure and retrieve them effectively over time.
The goal of this project was to design a system that reduces duplication, improves knowledge sharing, and enables teams to build on existing work rather than starting from scratch.
My Role:
Product Designer
I owned the end-to-end design process, from early concept through to high-fidelity design.
My responsibilities included:
- Defining the product concept and core user problems
- Mapping user journeys and system structure
- Designing wireframes, interactions, and UI
- Creating prototypes to explore and validate ideas
- Developing a scalable and consistent design approach
Tools:
- Adobe XD
- Illustrator
- Miro
The Problem:
Teams often struggle with managing their work effectively:
- Valuable work becomes buried in folders or disconnected tools
- Knowledge is siloed across teams and individuals
- Users duplicate work because existing content is hard to find
- There is little structure for building on previous outputs
This leads to inefficiency, wasted time, and missed opportunities to reuse valuable insights.
The challenge:
- Designing a system that balances flexibility with structure
- Making complex information easy to navigate and understand
- Encouraging reuse of existing work without adding friction
- Creating an experience that scales across different team needs
Approach:
- Explored how teams currently organise documents and workflows
- Identified common pain points around discoverability and duplication
- Mapped information architecture and relationships between content
- Iterated on layouts and flows to simplify complexity
Solution:
Reworking provides a platform where teams can:
- Store and organise work in a structured, searchable way
- Discover and reuse existing content easily
- Understand relationships between documents and ideas
- Collaborate more effectively across teams
The experience is designed to reduce friction, improve clarity, and make work more reusable over time.
Impact:
- Demonstrated a scalable approach to knowledge management
- Addressed common inefficiencies in team workflows
- Improved clarity and accessibility of complex information
- Strengthened my ability to design systems, not just interfaces
My Design Process:
- Problem definition and concept development
- Information architecture and user flows
- Wireframing and layout exploration
- High-fidelity UI design
- Prototyping and iteration
Product:
Reworking is a web-based platform designed for teams working with large volumes of content and knowledge.
Key features include:
- Structured content organisation using relationships and tags
- Search and discovery tools for finding relevant work quickly
- Clear visualisation of how content connects
- Reusable components that allow users to build on existing work
The product focuses on improving efficiency, reducing duplication, and enabling better collaboration across teams.
Outcome:
This project strengthened my ability to design complex, system-driven products and think beyond individual screens to create cohesive, scalable experiences.
Wireframe:
To see the full user journey and wireframe, please use the scroll on the embedded pdf below or click to enlarge. To see the full high fidelity prototype created using Adobe XD please click on the button at the end of the PDF or by clicking here.
